Welcome to the Offcial Website of Always Answering Service. We are a provider of answering service applications and dispatching procedures. Welcome to Relay Official Website for Always Answering Service. R.S.V.P. CONFIRMATION SERVICES HELP DESK
 

answering service
Emergency & After Hours Answering Services  -  Dispatching
Radio Services   -    Private #'s
  Veteran Owned And Operated 
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Contact Us:

Relay Communications Center
145 Griffing Ave.  Riverhead NY 11901

631-727-8300
516-727-8300
1800-248-8330

ask@allislandcallcenter.com
a division of Relay Communications Center

All services subject to current
Terms and Conditions.

Employment Opportunities

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R.S.V.P. Confirmation Services


  R.S.V.P. RESPONSE LINE      Learn More

Planning a party?  Hosting a celebration?  Saying so-long to a retiring colleague?  Need a R.S.V.P  service?

Let Relay Communications Center /Answering Services Of Long Island  take the hassle out of R.S.V.P. invitations and help you keep track of who
has responded and who has not.

We can call those who have not responded to inquire their intentions with regard to your invitation.

Celebrities have used our services over the years with great success and we strive to keep guest lists completely confidential.



  TELEPHONE ANSWERING      Learn More

Answering incoming lines and taking messages or providing receptionist overflow services.

Call Handling, Message Taking, Time Sensitive vs. Per Call Billing, Auto Answer and Specialized Greetings, Call Control, Call Etiquette, Tele-Messaging Attendant Training, TAS made easy, Privacy.

  PRIVATE PHONE NUMBERS      Learn More

This is a must in today's ever growing Tech Account activities.
When you have an account and want privacy, just subscribe to our
Private Phone Number service and use that number instead of one of your personal
phone numbers.

It's quick, easy and valuable......  If a message is left, it can be
emailed OR SENT VIA TEXT to you via a 'wav. file.


  EMERGENCY DISPATCHING      Learn More

Doctors, Lawyers, Plumbers, Contractors, Oil Companies, HVAC, Street Lighting, Security, and more…

  • Sound files sent to your e-mail to listen to caller’s messages on your computer.
  • Radio / Mobile – Hand Held Radio and Base Station Dispatching / all types.
  • Direct phone call from our call center to relay messages to you or messages to your pre-determined location.
  • E-mail, receive messages via e-mail.
  • Voice Mail, Our Call Attendant or your customer can leave a voice mail that you can retrieve using a pass code.
  • Daily Reports Vs. Real Time   You can have your messages grouped and sent at one time daily or as each call arrives.
  • Text Messaging, of course all your messages can be batched texted to your team/customers.

  WHISTLE BLOWER HOTLINE SERVICES      Learn More

Calling to report an action that may be inappropriate is not easy and needs to be kept confidential.  Our Whistle Blower Hotline service can help make whistle blower calls easy and secure.


  HOLIDAY CLOSINGS & GREETINGS      Learn More

Holiday specials are available one month prior to the holiday requested. These services are valuable when your business closes and/or has variable hours of operation during specific holidays and coverage is needed during these times.

Record a professional, personalized company greeting that your customers  will hear when calling or if a caller has to be put on hold while locating an “oncall” technician.  Tell them about upcoming events,  new services or let them know how much you appreciate their call with Call Appreciation announcements.


  PROPERTY MANAGEMENT ASSISTANCE      Learn More

Calls from estates, apartment buildings, offices, retail stores, shopping centers, and more are processed to obtain location, client name, nature of problem, dispatching to personnel on call, detailed information transmitted to designated company.


  MEDICAL DOCTOR LOCATOR & PATIENT INFO LINE      Learn More

Finding a Doctor is how we got started.  Medical staff and patients who needed a Doctor relied on on our service since 1968 when we help to  develop the first ‘talking’ pager with Motorola. – HIPAA Compliant –

This service is great for Group Homes and other medical facilities who  need check in services and ‘alert’ services for
their patients and clients.

  2-WAY RADIO SERVICES & REPEATER SYSTEMS      Learn More

Two-Way Radios have become increasingly popular due to the advantages of  unit to unit and instant accessibility for instant communication. Antenna’s and Transmitters and Repeater Systems are important with keeping up with communication needs: Construction Sites, Schools, Disaster Recovery and more. Fire Department requirements are demanding, but we can install communication and Tele-communication systems to help meet their needs. Buy or Rent equipment; use our FCC license or yours; use our radio system or yours.  Complete FCC license review and processing.  Consulting services available.

  GREAT FOR:

  • School Security Systems / Personnel Back Up
  • Taxi’s
  • Fire and Police
  • Ambulance
  • Oil and Gas
  • Large Fleets
  • Community Watch-Dog Groups


  BED & BREAKFAST HELP DESK SERVICES      Learn More

This valuable service offers your guests the flexibility to acquire assistance fast and easy while staying at your facility and/or making reservations.

  • Help Desk Services
  • Hotel Reservation Confirmations
  • Emergency Help Desk and Assistance
  • Guest Notification and Follow-up

  COMPLETED CALL PROCESSING FOLLOW UP      Learn More

After receiving calls, providing options for delivery, i.e. immediate texting, computer transferring, or e-mail


  DETAILED REPORTS      Learn More

All messages e-mailed instantly and/or at requested specific times.  Optional 2-way Text Messaging to multiple units available.  Optional customized reports available upon request.


  CUSTOMIZABLE SERVICES      Learn More


If you need something more suited to your company, our services can be fully customized to fit your needs. Contact us today to learn how our services can be all you company needs.




Call Today to speak with one of our Team members.

Thank you.